Help - Aupair job match search service find au-pair child care work nanny work overseas. Also find au-pair and nanny jobs host families agencies overseas child care work.

Help - Aupair job match search service find au-pair child care work nanny work overseas. Also find au-pair and nanny jobs host families agencies overseas child care work.

eAuPair Help

About Us

What is eAupair.com?

Registration, Passwords and Logging In

How do I register?
Au Pair registration
Family registration
How do I log in to the site?
I can't remember my password and/or login
Cookie error

My Details

My Details
  · Amend My Details
  · How do I delete my details from the site?
  · What is "My Stats"?
  · The online interview
  · How do I disable my details?
  · How do I view my details?

Find a Match (Profiles)

What is a profile?
How do I set up a profile?
How do I change my search criteria/amend my profile?
Why would I add a profile?
What is Find a Match?
How do I select/change criteria on my search profile?
How do I delete a profile?

Features

What is the chat facility?
  · Where do I find the chat feature?
  · How do I initiate a chat session?
  · How do I know if someone wants to chat to me?
  · What if chat does not work?
What is the Discussion Board?
  · Reading messages on the Discussion Board
  · Discussion Board Topics
Message section
  · Sending a message via eAupair.com
What is a Help Tip?

Hot and Reject List

What is a hotlist?

Photos

Manage My Images
Adding photos to the site
Delete Images
Set Primary Image
Adding comments to your images
My photo is not in .jpg format
I don't have an electronic photograph

Fees and Payment

Is it safe to use my credit card on eAupair.com?
Cost for an au pair to upgrade to eAupair.com Pro
Cost for a family to upgrade to eAupair.com Pro
What is eAupair.com Pro?
Payment by a family
Payment by an au pair

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